11 automated Email & SMS campaigns that keep your members active, increase renewals, and win back the inactive — without lifting a finger.
Each phase of a member's lifecycle triggers the right message at the right time.
Each automation is designed for a specific moment in the member lifecycle. Set it once, it runs forever.
Automatic birthday greetings to every member. A small gesture that builds massive loyalty and makes your gym stand out.
Rewards members with 4+ consecutive weeks of training. Gamification that keeps motivation high and consistency steady.
Celebrates 50, 100, 200, and 500 check-ins. Makes members feel special and share their achievements.
Asks for feedback after 10 or 25 visits. Builds trust, shows you care, and gives you actionable insights to improve.
Alerts members who haven't visited in 14+ days while having an active subscription. Brings them back before they churn.
Follows up with members who missed yesterday's booking. Encourages them to rebook immediately.
Notifies X days before subscription expiry. Gives members time to renew without any gap in their membership.
Sends a special renewal discount one day before expiry. Urgency + discount = maximum conversions.
3 touchpoints at 7, 15, and 30 days after expiry. Gradual renewal pressure that actually works.
Exclusive discount coupon for members expired 1-31 days. A limited-time incentive to come back.
Monthly campaign for members gone 3+ months. The last chance before they're lost forever.
Automatic reminder 2 hours before each booked class. Reduces no-shows and keeps members on schedule.
Automated welcome message for every new member. First-visit tips, booking guide, and a warm start to their journey.
Track expiration dates per member. Automatic alerts on check-in when the certificate is expired or expiring soon.
Public bios, specialties, certifications, and photos for each instructor. Builds trust and helps members choose the right class.
No marketing expertise needed. Configure once and let the system do the rest.
Enable the automations you want and customize the messages to match your gym's voice.
The system runs daily and sends the right messages to the right people at the right time.
Track everything in the Marketing Log. See what works, optimize, and watch your retention grow.
To send automated emails, each gym needs a Mailcoach account. Fitforge handles everything else — templates, scheduling, tracking, and unsubscribe compliance.
Sign up at mailcoach.app — it takes 2 minutes. You'll get a domain (yourgym.mailcoach.app) and an API token. This is your email sending infrastructure.
In your gym settings, paste your Mailcoach domain, API token, and from-email. Each gym has its own credentials — emails are sent from your brand, not ours.
Once connected, all 11 automations send through your Mailcoach account using Fitforge's built-in templates. No template setup needed — we provide professional, branded email designs out of the box.
To send automated SMS messages, each gym needs an account at smsmarket.gr. Fitforge handles the rest — message content, scheduling, queue-based delivery, and tracking.
Sign up at smsmarket.gr — you'll get a username, password, and sender name (originator). This is your SMS sending infrastructure.
In your gym settings, enter your SMSMarket username, password, and originator (sender name). Each gym has its own credentials — SMS messages are sent from your brand name.
Once connected, all 11 automations send SMS through your SMSMarket account. Messages are queued for reliable delivery — no setup or templates needed on your end.
Enterprise-grade infrastructure powering every message.
Every gym gets its own messages, its own voice
Never sends the same message twice
Respects member preferences automatically
Complete history of every message sent
Sends at scale without delays
Email + SMS + Viber support
Join 120+ gym owners who stopped chasing renewals manually.